Over a Decade of Performance Products

MHI has hundreds of satisfied customers from all over the world. Given below are the actual testimonies of our customers. Please feel free to add your testimony to our list. We will be honored to add your testimonial.  Please email or call (513) 772-0404 or use our online form.  Thank you.

Testimonials by Category:
Microheaters | Airtorch™ and Plasma Products | Heating Elements | Hearth Plates | Thermoplate | Furnaces
Robust Radiator™ | Fiber Heater | Silicon Carbide Elements | Superheated Steam Generators 
Service and Education | After Sale Service

M.S., Finland
"We've used the FIBHEAT oven now for about a week and it works exactly as we hoped."

Researcher at US National Lab
"MHI offers Microheaters that no other manufacturer can compare to."

Senior Professor at Premier World University;

"We have used the heater, it is working well. Do you have calibration chart (Temperature v/s Voltage)  for this MC170 microheater.   .................Since we do not have temperature measuring tool for such a high temperature (1900C)..............We are planing to order one more heater......................"

F.G., France
"We have received the Ultra Coil... the piece seems very nice once again.  Thank you."

P.M., Australia
"...the equipment arrived very quickly and in good order."

YX Canada
“Thank you for your email. We tested the microheater last week. It worked well...”

R Sweden
“...I always give you my best recommendation for the prompt service and customer minded attitude...”

M.L., USA Government
"..... the customer service to date has been exceptional. Calls and e-mails are returned promptly, and your customers are well taken care of. We will definitely work with MHI again in the future."

K.R., Sweden
“The heater looks great, and in tact so far!”……..“We received the ceramic holder today. Thank you very much. We appreciate your spontaneous enabling help I hope we can try the heater soon.”

Dr. M (United Kingdom)
....."This should get me right back on track with this project – which has gone very well thanks to your assistance".

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R.S. Ohio
"We purchased the 10kW Airtorch™ to perform rapid cycling tests to qualify our product for a new customer. We have secured the contract and the Airtorch™ is still going strong for 2 years. We are now using it for new development projects."
See use picture

J.M. of Morgan Tool
“Using the LTA as the primary heat source for my customer’s tool turned out to be a wise decision. It’s robust for continuous use in a shop floor environment.”

Airtorch Energy Efficiency.

DOD laboratory personnel US after performing tests at MHI with the PlasmaAirtorch™.
“ Better heat transfer compared to Flame....."

MHI Comment: (yes it is safer and lower cost)

C.A., UK (International)
I am very satisfied with the Airtorch™; we operate it everyday between 1100 and 1200°C for our experiments.

EL, National Lab, USA
"I really like the LTA ... very much. They are incredible!  As per my calculation, we are seeing (very high) efficiency..."

Nate M, Utah
"We added the 15kw Airtorch to our existing Gas Tunnel Kiln to improve uniformity and overall drying time. It was cheaper than buying a new kiln"

Paul F, Pennsylvania
"We've used the Airtorch™ as a pre-heater for our application. It works well, we bought two..."

Ron J, Ohio
"Finally, a product for die heating that really meets our needs!"

Tim D, Ohio
"Airtorch™ is a great concept, it works well for my unique applications..."

Ken F, Tennessee
"This hot air device offers great versatility, its the device I've been waiting for..."

Jim V, Michigan
"This device will save us money."

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Ron P., Cleveland
"Your elements have lasted at least 3X of the original mfg."

C. K. , OH
"I’ve been using your elements for a long time and I have no complaints everything is working well."

Researcher, Major US University
"...used at 1450°C... MHI MP1800 elements... ran over 2000 cycles... best ever seen by a long shot."

M.G., PA

" I wanted to try your silicon carbide elements because I have been very happy with the performance of your molybdenum disilicide heating elements.  Yep — I've been using them for a few years now."

Researcher at another Major University
"Now using in 7th year." 2006
Note from MHI --- We have been aware for some time that our elements are the best in the world, based on customer feedback. However even we were surprised by the life some users are getting from them. Users should recognize that the life depends on maximum temperature of use and other factors. MHI elements reach 1900°C... are we your supplier? (also see our articles in Technical Articles on how to choose the best element for maximum productivity).

Tim B, GA
"You make them so good, no need for replacement elements. It's scary, they're still going..."

William S, Illinois
"I'd like to thank you (and MHI-INC) for your efforts. I would like to let you know that I enjoyed working with your company. Your response time was very fast and you had the lowest price, XXX was second, and then there was XXXXXXX (who never called us back after repeated inquiries.)

Thanks again."

SL, USA
"Very happy with elements.  Lasting long time. Thanks" 

JZ, USA
"As far as I am concerned you have the best elements in the world " 

Leo M, Pennsylvania
"We are very happy with the heating elements, the MP1800™ last for us. MHI has supported us completely with very good service."

"I would like to thank Kevin and MHI for recommending the use ... (Petrox™) elements. These new elements have been very successful in our process. We could not perform our Preventative Maintenance on our ovens without the use of these elements. When we would check our connections we would break the ends of our elements due to the fact that they would adhere to the elements that are connected to braided straps. It's been a great help. Thanks again, Leo."

Kevin R, Ohio
"We put your elements in all our furnaces..."

Drew R, Colorado
"6/10 works great, you are my preferred supplier."

Edward L,Tennessee
"The square 6/10 elements are still lasting. I always recommend them."

Mark, Ohio
"Your elements have out lasted the competition in our furnace!"

Alan F, Canada
"Your specialty elements are the best we've used."

Arletta M, North Carolina
"Your elements are superior compared to our previous supplier."

Drew R, Colorado
"You guys are great! Your elements last a long time."

Jack K, California
"Your elements last usually 8-10 months."

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M.F. Canada (Inco)
“…. Hearth refractory is working very well. It has high strength and much better that the other material.”

L. M., Pennsylvania
"For two years we were losing ceramic plates due to crumbling or warping. Then we purchased FiberFree™ Hearth Plates from MHI and they solve the problem. No crumbling, no warping, and they are still in service today."

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WK, USA
"I recently bought a thermoplate and would like to purchase another one."

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K., Leading US University

M H I furnace is quite a lot used in our research activities.   We are happy with the performance and continue to use with ..........   Please quote for the replacement................We would like to place order ASAP.

B. C ., High Productivity US Company
"After......... front control panel, we got the furnace to work! Thank you for all your help.   Also, my company may seriously be interested in purchasing an H-17HT furnace - I may contact you again soon about that.
Thanks again.  Regards,"

W. E., National Laboratory
"The heating elements arrived yesterday and the final element was successfully installed.  The furnace worked without a hitch and product is being made. Thanks to you and your crew for your help getting us up and running."

E.C (USA and Mexico)
" ... been very satisfied with the performance of your furnace ....... it was moved to Emerson, Mexico almost 6-7 years ago ... from our US operations".

S.S., Montana
“...that little tube furnace of ours is quite the workhorse and is operating perfectly as we speak.” 

R.M., Michigan
"I love the new oven.  The improvements with the floor and ceiling mounts should help reduce... "

Dr., California
"You may remember me as a Stanford research student who purchased a high uniformity tube furnace several years ago.  Its purpose was to serve as a well-controlled temperature environment for a cylindrical high pressure optical gas cell..... and it has been described in several groundbreaking scientific journal articles since.  MHI should be proud of their role in providing us such a capable test furnace."

H.C., Georgia
"I purchased a high temperature tube furnace from you last year. I am very happy with it."

Dr. C., Florida
"...the furnace has worked fantastic for over 2 years..."

Dr. R., Cleveland
"We use your tube furnace everyday and I have found it to be the most consistent furnace I‘ve owned."

R.O., University in Europe
"Finally, the furnace is in my lab! It’s wonderful! Yesterday it was delivered to my university... I am very grateful to you for helping me... Also, I would like to thank you for all your efforts related to the necessary arrangements."

R.P., Romania
"As an already client of MHI, we have bought from you a very good laboratory tubular furnace-H18-40HT..."

R.F., Massachusetts
"They did a great job of packaging and it all seemed to have arrived in great condition."

B. C., Ohio
"I just love this furnace, I hope to buy another one soon."

see box furnace section

L. B., N.Y.
"Your shipping department must be top notch. That furnace had the best packing job I've ever seen!"...at GE

see tube furnace section

K. L., California
"I am a --- at Stanford.  The furnace runs great and gives us great uniformity"

Mark F, Massachusetts
"The furnace has high uniformity and is running like a champ...best we have."

Gabrielle C, Michigan
"These furnaces are reliable. No problems ever."

Rod R, Ohio
"MHI furnaces and elements outlast any other and I've used them all."

K, California

"It runs quite smoothly, and we've found that there is a 14" zone in the center where we can achieve a 3K temperature profile.....Thanks."

B, New York

"A picture is worth a 1000 words.  Thank you."

R.P., Romania
“…purchased a tube furnace and am very satisfied with it.”

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M.O., National Laboratory
"...the heating system that you helped me set up is working great!"

E.B., University
"...Robust Radiator is working perfect as a Crucible heater."

L.C., Canada
"We just received the elements... they look great."

Dave J, Washington
"I am very pleased with its performance. We feel it can be useful for a lot of our projects."
See use picture.

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UK
"Lasted over two years with daily use."

Asia (India)
"I am happy to use your heater "

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C. S., United States Geological..............USA

"Brian was a big help.  In fact, we purchased...................heating elements. ....................... I can almost guarantee we will be return customers.  Thanks.

Jeff, USA
"Thank you, the elements we received last were very effective. Thought you would like to know."

J.M., USA
"Your spiral cut Silicon Carbide elements work great! We've tried other manufacturers but yours worked better... definitely longer life and more stable."

R.M., USA
“The best Silicon Carbide "RX-1 Type" elements we have ever used, life is much higher!”

P., USA

"We received our SiC heaters and the timing was perfect.  We just started building the system this week". 

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J.M, Billion Dollar US Company

"I have finally had a chance to work with the heater (steamer); it is performing fairly well."

J.B., Major US University
"... he was a great help and recommended the HGS product line."

M.W., Major US University

Ours (HGA-S) seems to be working fine ....

S Compnay, U.K.

“....We used the HGA2 as a research and development tool for our surgical devices.  The HGA2 steam device performed well for us.  It was used up to heat various plastics and materials up to 400°C with steam.”
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J. F., USA
"Thanks Brian! ...again, thank you so much for your assistance and shipping these so quickly!  We really appreciate it."

M., Texas A&M
"I have collected the Installation and Operation Manual of SCR power controller and that of Robust Radiator Heating element from the department office. I really appreciate the kind favor."

K.W., National Laboratory
"Thank you so much for the information. I appreciate all of your help."

G.B., USA
"... thank you, I was very surprised at your quick response."

A.S., USA
“Thank you very much for the quick response... It was a pleasure meeting and doing business with you.”

R.C., BR
"I used to buy various things from MHI while working at NASA. They are experts in the area of high temperature furnaces and equipment. A good company."

N.L., (buyer for large Company)
"Thanks for... and all your help with our orders. It was great working with you..."

P.C., USA
“Thank you for being so responsive!”

M.C., National Lab, USA
"We really appreciate (and are astonished) at the speed of reply. Great company!"

P.M., Australia
"Many thanks for the efficient service."

G.M., Australia
"... with a project, and have received exceptional service and input from sales."

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Administrative and Purchasing Specialist US National Laboratory
" Brian everything looks good – thank you for such great customer service.   Enjoy the day and have a great weekend – stay cool! Take care".

Senior Scientist US National Laboratory
" Thank you for reply.  I appreciate your quick answers"

Dr. K.R., International University
"I am happy to say that the Z18 furnace is working very well. In fact we decided to buy MHI furnace banking on your presence and support.  I am glad that a synergy is established and we are able to make progress in the project which funded the purchase of this Z18 as the furnace is working flawlessly."

B.L., USA
"I am writing to ask you to extend our thanks to all the people on your staff that were involved in getting our order put together and shipped in such a timely manner...You know I'm a redundant guy, so I'll say it again,...Please extend our thanks to all that were involved. You certainly kept your word!"

T.H., (International)
"I am very pleased with all of your after service action."

A. F., (International)

We surely appreciate your professionalism in dealing with this order and in fact we find the interaction with your company to be
outstanding as compared to other companies.

George C., (International)
"--I highly appreciate your service."

K., California

"Thanks - I appreciate the timely response. It means a lot to us."

A.C. (South America)